Picture  of Claire Maguire

Ms Claire Maguire

Head Of Student Experience, Business

The Open University Business School

claire.maguire@open.ac.uk

Biography

Professional biography

Professional Interests

Claire Maguire joined the Open University in January 2018 as a Lecturer and Student Experience Manager in the Business School. Claire was then promoted to Senior Lecturer in Business and Management at the OU and now holds the office of Head of Student Experience in Business.

Claire is recognised as a Senior Fellow of the Higher Education Academy, holds an MSc Employee Relations & HR, Level 7 Executive Coaching and BA (Hons) History & Economics degree. Claire has recently been recognised by the Chartered Association of Business Schools as a Certified Management and Business Educator.

Research interests

Claire is active in scholarship and research looking into the effective use of technology in education to support both Tutors and students.  Claire is working currently on Generative AI and Student Assessments and how this translates into the practical support for tutors and students in the business school. Claires first scholarship researched the impact of machine learning and the use of Predictive Analytics. The Faculty of Business and Law has been a main adopter of this technology to support the retention and progression of their students.  Claires work is influencing pedagogic practice across the Open University and the wider HE sector.

Teaching Interests

Claire has worked on Microcredentials and Short Courses as a Learning Advisor.

Claire is an APPLAUD Mentor, mentoring colleagues for the FHEA and SFHEA of the Higher Education Academy

As an Executive Coach Claire has worked with many clients to enable them to fulfil their potential and worked as a Career Coach on the Cranfield MBA

Publications

Digital Artefact

Supporting students with Dyslexia in Higher Education: insights from Tutors with Personal and Meaningful Experiences (2025)

Championing success at The Open University (OU): How the Faculty of Business and Law (FBL) Module Champions are harnessing Artificial Intelligence (AI) to support tutors and students (2025)

Does co tutoring improve online teaching practice? (2025)

Journal Article

A participatory approach to designing a student-facing dashboard for online and distance education (2025)

Creating inclusive environments for students with declared dyslexia studying online in higher education (2024)

The engagement of university teachers with predictive learning analytics (2021)

Other

How would you use time travel? (2022)

Presentation / Conference

Prescriptive analytics motivating distance learning student action: A case study of a student-facing dashboard (2025)

Creating inclusive environments for students with dyslexia studying online in higher education (2024)

Predictive Learning Analytics and University Teachers: Usage and perceptions three years post implementation (2023)

Report

Student-Facing Dashboard - Scale up. Insights from the second year of implementation (2025)

Developing robust assessment in the light of Generative AI developments (2024)

Exploring the experiences of online tutors assessing the assignments of students with dyslexia at the OU Business School (2024)

PVC-Challenges Response: A student facing dashboard for online undergraduate students (2023)