Mrs Elizabeth Moody

Facilitation of a one day workshop to review best practice in assessment of professional practice.

Maintenance contract for existing BOCs . The maintenance work is to maintain the integrity and currency of the courses through minor updates which can include textual updates, adding new images, and producing new AV.

APM require two more project level case studies which are a part of the HomeOwn Initiative program. A description of the work and timeline are below: • 25th - 29th January. Set up one or multiple meetings to formulate the case studies’ structure (the projects and the stories). Proposed attendees for the meeting(s) over this week (Jim Ellis (case study writer), 2 project management experts, James Ware and a professional standards coordinator) In order to help facilitate the discussions over the 25th – 29th January 2021, attached is a word document containing elements we need both the two case studies to cover, in order to perform the PPQ second edition’s assessments. Then: • 1st February January 2021 - 21st March 2021 for the writing of the 2 case studies, including internal APM proof reading and review and sign off

6 BOCs have been produced and delivered for the FCO. Now that they are in presentation, the FCO would like a schedule and maintenance arrangement to ensure their modules are kept current and relevant. The client has agreed to quarterly updates (schedule to be agreed). Included in the price are 6 hours of updates (1 hour per module). The hourly rate is made up of a DDE, GD and Lead Academic's time. The price given is with a 40% mark-up. This is to be a 3 year contract, with only the first year's price being agreed. The subsequent years will be reviewed and agreed before the start of the next year. The contract can be terminated early by both parties if this is needed. The price for year 1 has been confirmed with the client at £1,623 per quarter, or £6,493 annually. (please see spreadsheet in sharepoint for full details).

The FCO have commissioned Exec Ed to produce two further MOOCs both of which will be 6 hours of learning on the FutureLearn platform. The FCO will be producing all the AV content as well as authoring the content. They will provide all images that will be clear of rights to use. MOOC1 title: Learning in organisations. MOOC2 title: Networking and relationship building We will provide subject expertise for the learning in organisations MOOC.

Development of a bespoke programme for around 20 people already well versed in education and understanding of the platform but less so in the skills, tools and techniques that are involved in selling bespoke solutions to their clients. The desired programme will be delivered in a blended format (subject to the conditions surrounding public health at this time) addressing broad principles of account management. The programme needs to be immersive and very practical with individuals receiving feedback to address personal development areas and their plans for their accounts. This proposal is based on one group progressing through the programme and there is no provision for any face to face elements to be provided by the OU at this time. Further arrangements can be made for additional personalised elements such as coaching, accompanied calls, or face to face tutorials for this or future cohorts if required and conditions allow. The timing of the programme is currently planned for launch in July however Futurelearn will need to confirm this. It is acknowledged that the schedule, format and sequencing of the programme may need to be adapted to take account of current and anticipated ongoing remote working conditions and any peak times for annual leave.

The vision for OPITO is to extend its remit beyond oil and gas safety to become the leading international skills body for energy incorporating high risk operations that includes other forms of energy, mining and rail. OPITO aims to become a digital learning organisation and position itself in the centre of the future skills agenda. The Customer Experience Programme (CExP) is intended to support the longer-term vision for OPITO to extend its remit internationally, through new training opportunities and with wider customer groups. This is one strategic programme amongst others and the CExP will seek to identify how to increase the mutual value from OPITO customer and stakeholder relationships. OPITO, customers and stakeholders have the capacity to influence each other’s success and future growth. Specifically, by understanding where OPITO adds value to customers (TDPs and delegates) and stakeholders (employers/operators and HEIs), there is potential to take a strategic view on mutual benefit, which relevant new products, services and revenue streams to develop and how to sustain/increase customer satisfaction. OPITO is at the heart of the future skills agenda. The programme therefore needs to investigate the role that OPITO plays and what the value exchange is between different groups in order to be more strategic in its operations. Programme Definition The programme can be split into a number of workstreams, based on a view of the “as is” and “to be” environment. “As is” provides a baseline and identifies the route map for the programme. 1. Executive team ownership (focus on “to be”) 2. Identification of key customer processes and touchpoints (“as is”) 3. Customer definition (“as is” and “to be”) 4. Value proposition definition (“as is” and “to be”) 5. Customer feedback and input (“as is” and “to be”) See the document section for the full proposal.

APM have agreed for Exec Ed to develop a 12 hour MOOC on the FutureLearn platform. It will run over 4 weeks (3 hours per week). There will be 3 course runs per year, for 2 years. In year one, this would be May 2019, October 2019 and January 2020. An OU Academic and consultant are writing the content. An external AV production team will also produce AV assets. We would therefore own the IP. Futurelearn will partly fund the development of the project, using their course commissioning fund. They have agreed to contribute £20k of the costs. An outline of the syllabus is below: - Becoming a good project manager: skills development for PM, effective project teams; - Managing quality in a project; Balancing resource workload - Project portfolio management; the Project management office - Introduction to Lean methodologies in PM; introduction to AGILE project management.

This is now the third iteration of our work for the General Osteopathic Council who have chosen to develop their leadership skills using our solution. We are developing additional support and resources for members undertaking the OU short course BG005 - Developing your leadership style. An induction seminar to position the course and a slightly amended WBA, and a wrap-up session to explore learning is being co-developed to add specific context around the course.

This is a work order (document reference number: A-OU-Y-005) from KPMG to finalise outstanding payments for design work to date (27 Sept 2016) including: Charges OU will invoice for: EU Awareness £7529.75 Evidence & Analysis £11200 Study Skills £6850 Total: £25579.75 Budget code: LB30 0535 CSL03 Evidence & Analysis (£11,200) work was done by Carol Calvert from MCT.

The Diplomatic Academy's Law Faculty, Understanding the UK Faculty, and Multilateral Faculty wish to pilot online courses to fill a gap in their Practitioner Level offers as part of the professionalisation of FCO and OGD staff. Online courses are particularly suitable for their global network of staff. The requirement is for the design, delivery and hosting of six Badged Open Courses and potentially one MOOC. The Open University is a major provider of online course design and platforms, and is part of the Lot 2 KPMG-led consortium. Crown Commercial Service have confirmed to CSL that this work is within scope of Lot 2. The FCO have completed early scoping work with the OU. Cabinet Office have also been part of the early scoping work and are interested in joining this requirement to procure a Badged Open Course on aspects of devolution. Spend for this would be subject to their separate internal approvals process; the approval below is for FCO spend only. FOR PROJECT RISKS AND MILESTONES SEE THE PROJECT MANAGEMENT FOLDER ON AMS SHAREPOINT SITE: https://intranet7.open.ac.uk/collaboration/research-award-mgt-system/Faculty%20of%20Business%20and%20Law%20(FBL)/318915%20%20FCO%20short%20online%20courses/Forms/AllItems.aspx?InitialTabId=Ribbon.Library&VisibilityContext=WSSListAndLibrary The Work Order from KPMG can also be found on the sharepoint site.

Costing for 1 MOOC 21st Century Diplomacy. FCO is looking to commission a further MOOC (in addition to the 6 short online courses we are doing for them) to be hosted on the Futurelearn platform. They will be subcontracting their own subject matter experts to author the course - we will advise on learning design, project manage the production, and LTI will edit the materials.

The APM are looking for support and consultancy to assist them in producing and authoring module materials which will be hosted on their own internal platform. We will be preparing and delivering a 1 day learning design workshop which will guide them through the design process of designing and structuring modules as well as giving guidance to their SMEs on how to write for online learning. The workshop is to be delivered on the 27th September. Harriet Latham has advised that the contract should be set up as an OU contract, as below: 'The customer is a charity – so may well suffer with recovery of VAT – it is therefore safer to put this through the OU – and the supply will therefore be exempt from VAT.'

Members of the General Osteopathic Council are being encouraged to develop their leadership skills. The Council wishes to develop some additional support and resources for members undertaking the OU short course GB003 - Leadership Skills. An induction seminar to position the course and a slightly amended WBA, and a wrap-up session to explore learning will be co-developed to add specific context around the course.