Picture  of Miriam Fernandez

Prf Miriam Fernandez

Professor Of Responsible Artificial Intelligence

Knowledge Media Institute

Biography

Bio: Miriam Fernandez is a Professor of Responsible Artificial Intelligence at the Knowledge Media Institute (KMi), Open University (OU), UK. Her research agenda revolves around advancing Responsible AI, ensuring that technological innovation aligns with ethical principles and societal values. Her pioneering work spans diverse domains, from algorithmic transparency and fairness to the societal implications of AI deployment. By integrating AI techniques with a human-centred approach, she fosters solutions that prioritise social responsibility, transparency, and inclusivity. With a portfolio of more than 100 scientific articles in some of the best conferences and journals in her field, and having won numerous external grants supporting her research, Professor Fernandez has significantly influenced the discourse in the field of technology development and its impact on society. Her commitment to education is demonstrated through her leadership of OUAnalyse, a strategic initiative leveraging machine-learning methods for the early identification of students at risk. This technology, currently supporting the Open University’s 200K student body, has been highly awarded for its transformative impact on student outcomes. Professor Fernandez is also Equality and Diversity Champion for both KMi and the OU, where she leads the Responsible AI stream of the Center for Protecting Women Online, a flagship initiative that plays a critical role in mitigating the harmful effects of technology on women and girls worldwide.

Projects

NoBias

Artificial Intelligence (AI)-based systems are widely employed nowadays to make decisions that have far-reaching impacts on individuals and society. Their decisions might affect everyone, everywhere and anytime entailing risks, such as being denied a credit, a job, a medical treatment, or specific news. Businesses might miss chances, because biases make AI-driven decisions underperform; much worse, they may contravene human rights when treating people unfairly. Bias may arise at all stages of AI-based decision making processes: (i) when data is collected, (ii) when algorithms turn data into decision making capacity, or (iii) when results of decision making are used in applications. Therefore, it is necessary to move beyond traditional AI algorithms optimized for predictive performance and embed ethical and legal principles in the training, design and deployment of AI algorithms to ensure social good while still benefiting from the potential of AI. NoBIAS will develop novel methods for AI-based decision making without bias by taking into account ethical and legal considerations in the design of technical solutions. The core objectives of NoBIAS are to understand legal, social and technical challenges of bias in AI-decision making, to counter them by developing fairness-aware algorithms, to automatically explain AI results, and to document the overall process for data provenance and transparency. We will train a cohort of 15 ESRs (Early-Stage Researchers) to address problems with bias through multi-disciplinary training and research in computer science, data science, machine learning, law and social science. ESRs will acquire practical expertise in a variety of sectors from telecommunication, finance, marketing, media, software, and legal consultancy to broadly foster legal compliance and innovation. Technical, interdisciplinary and soft-skills will give ESRs a head start towards future leadership in industry, academia, or government.

Promoting Equity in Higher Education: A Socio-Technical Approach to AI Fairness

Our project is dedicated to advancing socio-technical approaches to fairness in Higher Education within the UK, with a specific focus on addressing bias and discrimination in AI-driven learning analytics systems. As technology increasingly shapes the student experience and educational outcomes, institutions worldwide are recalibrating their data strategies for positive impacts on student success. However, the integration of fairness, both technically and socially, remains an understudied aspect of these strategies. Leveraging the successful OUAnalyse system at the Open University, our project seeks to establish a framework of best practices, risks, and compliance with UK regulations. This initiative aims to guide Higher Education institutions in the UK as they develop their digital strategies, emphasising the core principles of fairness and responsible AI. The OU Analyse Dashboard (OUA) serves as our primary use case, a Predictive Learning Analytics System supporting over 200,000 students. Through weekly alerts to tutors, the system identifies students at risk of dropping out, contributing to a noteworthy increase in retention rates, especially for ethnic minority and socioeconomically disadvantaged students. Our project is organised around five fundamental pillars: Fairness, Explainability, Transparency, Accountability, and Social Justice. In the pursuit of fairness, we will conduct a comprehensive examination of PLA's performance across diverse student cohorts, paying special attention to intersectionality. Scrutinising prediction errors, and whether they affect differently to different student groups based on sensitive characteristics, such as gender, ethnicity, disability, Index of Multiple Deprivation, and previous qualifications, we aim to uncover biases and enhance overall system fairness. Transparency is addressed by providing students with predictions and explanations, piloting a student dashboard to make predictions visible and empowering students to take proactive measures in collaboration with tutors. In terms of accountability, we will investigate tutor reactions to predictions, ensuring equitable support for all students. The project will contribute to the broader discourse on ethical AI implementation in education, aligning with the UK government's innovation-focused approach to AI regulation. Collaboration with regulatory bodies, such as The Equality & Human Rights Commission and The Information Commissioner's Office, will ensure compliance of the provided framework with equality and human rights law, data protection, and sector-specific legislation. Beyond technical considerations, our commitment to Equality, Diversity, and Inclusion (EDI) is central. We actively address societal inequalities, striving to mitigate biases in PLA systems and reducing awarding gaps, ensuring fair and equal opportunities for all students. Our dissemination efforts encompass scientific conferences, collaboration with regulatory bodies, and engagement with higher education communities, fostering knowledge sharing and responsible AI practices. The project's potential economic impact lies in improving student investment returns, contributing to a socially inclusive educational landscape with diversified job opportunities. Success metrics include compliance with government priorities, regional impacts on other universities, and economic and social impacts on student quality of life and inclusion. Through this comprehensive approach, our project aims to reshape the AI in the education landscape, fostering fairness, transparency, and inclusivity.

Centre for Protecting Women Online

We live in cyber-physical-social spaces where lines between ‘online’ and ‘offline’ are increasingly blurred, but also where violence against women and girls (VAWG) thrives. It is therefore more important now than ever for interdisciplinary research and cross-sectoral dialogue to address this contemporary societal challenge. The Centre for Protecting Women online will be a vehicle for understanding and addressing challenges posed to women’s safety online through a novel, interdisciplinary and ambitious research agenda. E3 funding will support this expansion by combining cross-sectoral, collaborative outputs and interventions which inform law, policy, technology development, and practice to reduce online harms suffered by women and girls, minimise anti-social behaviours online whilst promoting pro-social behaviours and help build tech software that helps ensure accountability, credibility, and helps facilitate justice.

Publications

Book Chapter

Artificial Intelligence and Online Extremism: Challenges and Opportunities (2021)

Sentiment Analysis in Social Streams (2016)

Supporting Policy-Makers with Social Media Analysis Tools to Get Aware of Citizens’ Opinions (2014)

The OU Linked Open Data: production and consumption (2012)

Ontology (network) evaluation (2012)

Personalised multimedia summaries (2008)

Journal Article

Human-centric Evaluation of Semantic Resources: A Systematic Mapping Study (2026)

Still Unsafe: What’s Holding Us Back on Online Safety for Women (2026)

A participatory approach to designing a student-facing dashboard for online and distance education (2025)

Co‐creating an equality diversity and inclusion learning analytics dashboard for addressing awarding gaps in higher education (2024)

Semantic Web technologies and bias in artificial intelligence: A systematic literature review (2023)

Misogynoir: Challenges in Detecting Intersectional Hate (2022)

Editorial for Special Issue on Detecting, Understanding and Countering Online Harms (2022)

Exploiting Open Data to analyze discussion and controversy in online citizen participation (2020)

Bias in data-driven artificial intelligence systems - An introductory survey (2020)

Radicalisation Influence in Social Media (2019)

Collective intelligence for promoting changes in behaviour: a case study on energy conservation (2018)

Pro-Environmental Campaigns via Social Media: Analysing Awareness and Behaviour Patterns (2017)

HESML: A scalable ontology-based semantic similarity measures library with a set of reproducible experiments and a replication dataset (2017)

Sentiment Lexicon Adaptation with Context and Semantics for the Social Web (2017)

Contextual semantics for sentiment analysis of Twitter (2016)

Detecting Important Life Events on Twitter Using Frequent Semantic and Syntactic Subgraphs (2016)

Production and consumption of university Linked Data (2015)

Modelling and analysis of user behaviour in online communities (2013)

Community analysis through semantic rules and role composition derivation (2013)

Determining citizens’ opinions about stories in the news media: analysing Google, Facebook and Twitter (2012)

Semantically enhanced information retrieval: an ontology-based approach (2011)

PowerAqua: supporting users in querying and exploring the semantic web (2011)

Reflections on five years of evaluating semantic search systems (2010)

A multi-purpose ontology-based approach for personalised content filtering and retrieval (2008)

Personalized information retrieval based on context and ontological knowledge (2008)

Personalized content retrieval in context using ontological knowledge (2007)

An adaptation of the Vector-Space Model for ontology-based information retrieval (2007)

The quest for information retrieval on the semantic web (2005)

Other

Centre for Protecting Women Online response to Department for Science Innovation and Technology: Growing up in the online world: a national consultation (2026)

Centre for Protecting Women Online's response to Home Office consultation: Consultation on a new legal framework for law enforcement use of biometrics, facial recognition and similar technologies (2026)

Response to the AI in financial services inquiry (2025)

Submission to the Call for inputs by UN Working Group on discrimination against women and girls to the 2026 Thematic Report on Gender Equality, the Digital Space and the Age of Artificial Intelligence (2025)

Presentation / Conference

Prescriptive analytics motivating distance learning student action: A case study of a student-facing dashboard (2025)

Analysing the Effect of Recommendation Algorithms on the Spread of Misinformation (2024)

CERSEI: Cognitive Effort Based Recommender System for Enhancing Inclusiveness (2023)

Tracking Machine Learning Bias Creep in Traditional and Online Lending Systems with Covariance Analysis (2023)

Learning Analytics and Fairness: Do Existing Algorithms Serve Everyone Equally? (2021)

Impact of Predictive Learning Analytics on Course Awarding Gap of Disadvantaged students in STEM (2021)

On the use of Jargon and Word Embeddings to Explore Subculture within the Reddit’s Manosphere (2020)

Capturing and Exploiting Citation Knowledge for Recommending Recently Published Papers (2020)

Recommender Systems and Misinformation: The Problem or the Solution? (2020)

Exploiting Citation Knowledge in Personalised Recommendation of Recent Scientific Publications (2020)

SenZi: A Sentiment Analysis Lexicon for the Latinised Arabic (Arabizi) (2019)

Exploring Misogyny across the Manosphere in Reddit (2019)

Contextual Semantics for Radicalisation Detection on Twitter (2018)

What’s going on in my city? Recommender systems and electronic participatory budgeting (2018)

Understanding the Roots of Radicalisation on Twitter (2018)

Online Misinformation: Challenges and Future Directions (2018)

Statistical Semantic Classification of Crisis Information (2017)

An analysis of UK Policing Engagement via Social Media (2017)

A Semantic Graph-Based Approach for Radicalisation Detection on Social Media (2017)

On Semantics and Deep Learning for Event Detection in Crisis Situations (2017)

On the Role of Semantics for Detecting pro-ISIS Stances on Social Media (2016)

Application Design and Engagement Strategy of a Game with a Purpose for Climate Change Awareness (2016)

Talking Climate Change via Social Media: Communication, Engagement and Behaviour (2016)

Climate Change Engagement: Results of a Multi-Task Game with a Purpose (2016)

Identifying Important Life Events from Twitter Using Semantic and Syntactic Patterns (2016)

A Linked Open Data Approach for Sentiment Lexicon Adaptation (2016)

SentiCircles: A Platform for Contextual and Conceptual Sentiment Analysis (2016)

Identifying Prominent Life Events on Twitter (2015)

Analysing engagement towards the 2014 Earth Hour Campaign in Twitter (2015)

Automatic Identification of Personal Life Events in Twitter (2015)

Detecting child grooming behaviour patterns on social media (2014)

Policing engagement via social media (2014)

Automatic stopword generation using contextual semantics for sentiment analysis of Twitter (2014)

Semantic patterns for sentiment analysis of Twitter (2014)

OUSocial2: a platform for gathering students’ feedback from social media (2014)

Using social media to inform policy making: to whom are we listening? (2014)

User profile modelling in online communities (2014)

Adapting sentiment lexicons using contextual semantics for sentiment analysis of Twitter (2014)

Energy consumption awareness in the workplace: technical artefacts and practices (2014)

On stopwords, filtering and data sparsity for sentiment analysis of Twitter (2014)

SentiCircles for contextual and conceptual semantic sentiment analysis of Twitter (2014)

Large-scale social-media analytics on stratosphere (2013)

Evaluation datasets for Twitter sentiment analysis: a survey and a new dataset, the STS-Gold (2013)

OU Social: reaching students in social media (2013)

Behaviour analysis across different types of Enterprise Online Communities (2012)

Linking Data Across Universities: An Integrated Video Lectures Dataset (2011)

Ontology augmentation: combining semantic web and text resources (2011)

The OU Linked Open Data: production and consumption (2011)

Predicting the quality of semantic relations by applying Machine Learning classifiers (2010)

Using TREC for cross-comparison between classic IR and ontology-based search models at a Web scale (2009)

What makes a good ontology? A case-study in fine-grained knowledge reuse (2009)

Merging and ranking answers in the Semantic Web: the wisdom of crowds (2009)

Evaluating semantic relations by exploring ontologies on the Semantic Web (2009)

Semantic search meets the Web (2008)

Enriching ontological user profiles with tagging history for multi-domain recommendations (2008)

Question Answering on the Real Semantic Web (2007)

Ontology-Based Retrieval of Human Speech (2007)

Improving Ontology Recommendation and Reuse in WebCORE by Collaborative Assessments (2007)

A multi-purpose ontology-based approach for personalized content filtering and retrieval (2006)

A collaborative recommendation framework for ontology evaluation and reuse (2006)

A contextual personalization approach based on ontological knowledge (2006)

Using historical data to enhance rank aggregation (2006)

Personalized information retrieval in context (2006)

CORE: a tool for collaborative ontology reuse and evaluation (2006)

Adaptive multimedia access: from user needs to semantic personalisation (2006)

Probabilistic score normalization for rank aggregation (2006)

Self-tuning Personalized Information Retrieval in an Ontology-Based Framework (2005)

Automatic Annotation and Semantic Search from Protégé (2005)

An Ontology-Based Information Retrieval Model (2005)

Presentation / Conference Contribution

When AI Enters the Workplace, Who Faces Greater Risks? A Gendered Analysis (2026)

Co-creating an Ontology of Online Gender-Based Harms: An Interdisciplinary Perspective (2025)

Towards 'Safe by Design' Technologies for Protecting Women Online (2025)

Foreword: Towards a Safer Web for Women - First International Workshop on Protecting Women Online (2025)

Enhancing Hate Speech Annotations with Background Semantics (2024)

Annotators’ Perspectives: Exploring the Influence of Identity on Interpreting Misogynoir (2023)

A Multidisciplinary Lens of Bias in Hate Speech (2023)

Knowledge-Grounded Target Group Language Recognition in Hate Speech (2023)

Understanding Misogynoir: A Study of Annotators’ Perspectives (2023)

Estimating Ground Truth in a Low-labelled Data Regime: A Study of Racism Detection in Spanish (2022)

Misogynoir: Public Online Response Towards Self-Reported Misogynoir (2021)

Report

Assessing the Impact of Artificial Intelligence on Gender Disparities in the Labour Market (2026)

Student-Facing Dashboard - Scale up. Insights from the second year of implementation (2025)

PVC-Challenges Response: A student facing dashboard for online undergraduate students (2023)