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Prof Naomi Moller

Professor Of Psychology And Psychotherapy

Psychology

naomi.moller@open.ac.uk

ORCID Profile

Biography

Qualifications

PhD, CPsychol, MA, BSc, BA

Role

I am Professor of Psycology and Psychotherapy in the School of Psychology and Counselling at the Open University. I started at The Open University in July 2014 as a Lecturer in the Department of Psychology, becoming a Senior Lecturer in 2016 and Professor in 2021. My previous academic job was at the University of the West of England (UWE) where I was Associate Head of the Department of Psychology and latterly Associate Head of the Department of Health and Social Sciences. I have also previously worked (part-time) as Joint Head of Research (2016-2018) and a Research Consultant (2018-2020) for the British Association for Counselling and Psychotherapy, a professional body for UK counsellors and psychotherapists. I completed my PhD in Counselling Psychology at the University of Texas at Austin in 2006.

Professional affiliations

Society for Psychotherapy Research: Currently SPR UK Chapter Past President (until summer 2027); elected UK Chapter President (2020-2023).

British Psychological Society - Chartered Psychologist and Member of Division of Counselling Psychology

British Association for Counselling and Psychotherpy - Registered Member

American Psychological Association - International member

Upcoming Publications 

A selection of my research publications can be viewed below, at The Open University's Open Research Online and through my ORCID profile.

Upcoming OU textbook, co-published with Sage:

Rost, F., Moller, N., Frances, T., McFaul, C., DiMalta, G., Ness, H. (forthcoming). Counselling Knowledge and Skills for SCoPEd B: Diversity, Self-awareness, Assessment and Research. Sage. Publication date autumn 2025.

Research funding (since 2018)

2021  Project Title: Postive Digital Practices: a holistic approach to wellbeing for part-time, commuter and distance learning students. Funder: Office of Students. Principle Investigator: Kate Lister (Open University). Grant: £185,734; granted July 2021; two year grant.

2018   Project Title: ‘Before, During and After Adult Gender Identity Specialist Services: Improving the integration of care’ Funder: NIHR. Co-Investigators: Richard Holti (PI); Peter Keogh; Paul Walley. Grant: £711,854.80; granted August 2018; grant runs from March 2019. https://business-school.open.ac.uk/research/projects/icta 

Teaching interests

I have a long history of doctoral supervision and am currently supervising two students.

  • Michelle Oldale, Co-supervisors Dr. Helen Bowes-Catton and Dr. Rose Capdevila, Thesis Title: Between Shame and Pride – the nature and experience of the double shame bind in Fat Activist communities.
  • Mychelle Pride, Co-Supervisors Dr Tim Coughlan and Dr Gini Harrison, Thesis title: Towards Modelling the Likelihood of Academic Success of Higher Education Students with Mental Ill Health: Understanding the retention and awarding gaps 

I have also been an External Examiner for both Counselling Psychology Professional Doctorates and PhDs. If you are interested in doing a PhD with me, please do email me.

I have a history of programme and module leadership both at the OU and in my prior institution, predominantly in the area of counselling/counselling psychology.

Impact and engagement [since 2020]

I am committed to ensuring that the research that I engage in is communicated to broader audiences and have a history of organizing research seminars and practitioner trainings as well as giving talks to mixed or non-academic audiences.

Short courses and training materials for mental health professionals 

Moller, N. P. & Vossler, A. Working with Infidelity, 2020. This 12-hour online CPD course for practitioners was developed with Relate, the national relationship counselling charity. Course link: https://www.open.edu/openlearncreate/course/view.php?id=4496

Moller, N. P. & Vossler, A. How to do counselling online: A coronavirus primer, 2020. This 8-hour online CPD was produced with the British Association for Counselling and Psychotherapy and in record time as a response to the COVID-19 pandemic. This course was closed in 2023, having had almost 30,000 users.

Short courses, websites and animations for the public

Directors: Haider Zafar; Sas Amoah, with OU academics Dr Phillipa Waterhouse and Professor Naomi Moller and OU students Christine Lyle and Kyle Andrews. At a crossroads: navigating work and/or family alongside study. OpenLearn, The Open University.  

An interactive designed to support student wellbeing; output from Office of Students funded project. This output was nominated for a Learning on Screen Award 2023 in the Online Educational Resource section.

https://www.open.edu/openlearn/crossroads:

Invited talks, keynotes, panels and workshops:

Reeves, A., Barkham, M., Charura, D., Gabriel, Lynne, McLeod, J., Moller, N., Smith, K. (2024). Invited panellist: The role of BACP in maximising the potential of counselling and psychotherapy research in the UK. Panel at British Association for Counselling and Psychotherapy Research conference in Birmingham, May 17-18 2024.

Wheeler, M., van Rijn, B., Moller, N., Pearce, P., Sherbersky, H. (2024). Invited panellist: Metanoia 40th anniversary Lecture Series: Meaningful Conversations: EDI challenges faced by the Profession. London, May 4th.

April 24-26  2024  Moller, N. Invited workshop on Thematic Analysis at EU/UK Chapters of the Society for Psychotherapy Research psychotherapy research training workshop series in Valencia, Spain. Also involved as co-organiser.

March 8 2024    Moller, N. How to do research that makes a difference. Keynote at Metanoia Institute Research Conference, online.

June 17-17 2023   Moller, N. ‘Methodology, technology and psychology: Looking to the future with hope and critique.‘ Keynote at Division of Counselling Psychology annual conference, at York St John University in York.

June 2-3 2023  Moller, N and Smith, K. ‘Online Therapy – What we need to know.’ Keynote at 6th Annual International Conference on Pluralistic Counselling and Psychotherapy online conference.

May 17-19 2023, Co-organised a 3-day psychotherapy research methodology workshop for the UK/EU Chapters of the Society for Psychotherapy Research at Metanoia Institute in London plus delivered training sessions.

March 23-25  2022  Moller, N. Invited workshop on Qualitative Story Completion at EU/UK Chapters of the Society for Psychotherapy Research psychotherapy research training workshop series in Geissen, Germany. Also involved as co-organiser.

March 7, 2021 Moller, N. Invited talk on Qualtitative Story Completion for Gothenberg Seminar series, jointly organized by Gothenberg University and the Open University by Praxis, Centre for Scholarship and Innovation, online.

May 16 2020    Moller, N. And Vossler, A. ‘What do we know about online therapy?’ Keynote at British Association for Counselling and Psychotherapy one-day online research conference: Research online – Keeping Clients at the Centre.

Feb 1 2020   Moller, N. And Vossler, A. ‘Working with Infidelity and Sex in a digital age’. One day practitioner workshop. Part of series of training workshops offered by Psychotherapy UK.

Professional magazine articles

Roddy, J., Moller, N., Full, W. & Vossler, A. (April 2024). Video counselling: What we know now. Therapy Today (magazine of the British Association for Counselling and Psychotherapy). https://www.bacp.co.uk/bacp-journals/therapy-today/2024/may-2024/articles/best-practice/

Publications

Book

The Counselling and Psychotherapy Research Handbook (2014)

Book Chapter

Psychosexual interventions for older adults with intimacy problems (2025)

Digital Intimacies and Online Infidelities: A Practitioner’s Guide to Working with Couples in Crisis (2024)

A critical review of the interdisciplinary literature on voluntary childlessness (2021)

The Humanistic Approach (2021)

Understanding Sadness and Worry (2021)

Qualitative Story Completion: A method with exciting promise (2018)

Once Upon A Time…: Story Completion Methods (2017)

Doing a literature review (2014)

Next steps – Building on and using research in training and practice (2014)

Attitudes to and perceptions of research (2014)

Setting the scene: Why research matters (2014)

Journal Article

The role of BACP in maximising the potential of counselling and psychological therapies research in the UK: Benefitting clients, communities, and societies (2024)

Improving the integration of care for trans adults (2024)

Improving the integration of care for trans adults: ICTA a mixed-methods study (2024)

Online therapy: what we know now (2024)

Positive Digital Practices: supporting positive learner identities and student mental wellbeing in technology-enhanced higher education (2024)

Creating an online educational resource to support learners navigate their studies alongside work and/or family (2024)

The Impact of Relational Depth on Subjective Well-being in Close Relationships in the Community (2024)

Mental health practitioners’ perceptions of online working: a literature review (2024)

Creating an Open Online Educational Resource to Support Learners as They Navigate Their Studies Alongside Work and/or Family (2024)

Being a mother with anorexia: A phenomenological study of seeking and receiving professional support for white heterosexual women in the UK (2023)

Therapists' and counsellors' perceptions and experiences of offering online therapy during COVID‐19: A qualitative survey (2023)

Qualitative story completion: A creative and novel method for psychotherapy and counselling psychology research (2023)

The emotional labour of teleworkers conducting online counselling during Covid‐19 (2023)

Distance education students’ mental health, connectedness and academic performance during COVID-19: A mixed-methods study (2022)

Video counselling and psychotherapy: A critical commentary on the evidence base (2021)

Pandemic Tales: Using Story Completion to Explore Sense-Making Around COVID-19 Lockdown Restrictions (2021)

Qualitative Story Completion for Counseling Psychology Research: A creative method to interrogate dominant discourses (2020)

Internet Affairs: Partners’ Perceptions and Experiences of Internet Infidelity (2020)

Counselling formerly heterosexually partnered gay fathers raised with religion (2020)

Who Attends Couples Counseling in the UK and Why? (2020)

Exploring attachment incoherence in bereaved families’ therapy narratives: An attachment theory-informed thematic analysis (2019)

Counsellors in the National Health Service: A mixed‐method study of efficacy and satisfaction from the counsellor perspective (2019)

The 2018 UK NHS Digital annual report on the Improving Access to Psychological Therapies programme: a brief commentary (2019)

Editorial Introduction to the Special Issue: Using Story Completion Methods in Qualitative Research (2019)

Young people’s perceptions of fat counsellors: “How can THAT help me?" (2019)

Qualitative story completion: Possibilities and potential pitfalls (2019)

[Special Issue Editorial] New Frontiers of Family: LGBTQ People Pushing Back the Boundaries of Family (2018)

Receiving, or ‘Adopting’, Donated Embryos to Have Children: Parents Narrate and Draw Kinship Boundaries (2018)

How should we evaluate research on counselling and the treatment of depression? A case study on how NICE’s draft 2018 guideline considered what counts as best evidence (2017)

The anorexia nervosa experience: Shame, Solitude and Salvation (2017)

‘Eating disorders are not about food, they’re about life:’ Client perspectives on anorexia nervosa treatment (2017)

Family therapy ‘lite’? How family counsellors conceptualise their primary care family work (2017)

Barriers to counselling experienced by British South Asian women: A thematic analysis exploration (2016)

‘We argue a lot and don’t talk with each other’: How distressed are families when seeking Relate family counselling? (2015)

Defining infidelity in research and couple counseling: a qualitative study (2015)

“If I See Somebody …. Therapist or Anything, I’ll Immediately Scope Them Out”: Anorexia Nervosa Clients’ Perceptions of Their Therapist’s Body (2014)

‘The relationship past can’t be the future’: couple counsellors’ experiences of working with infidelity (2014)

The good, the bad and the uncertainty: Trainees' perceptions of the personal development group (2013)