OU Profiles homepage Edit my profile User guide Accessibility Statement

Biography

Professional biography

D.SocSci (Bristol); MA/CQSW (Leicester); BA Hons (Essex); PGCertHE; SFHEA.

Lecturer in Public Management in the Department for Public Leadership and Social Enterprise (PuLSE). Prior to joining the OU I worked in local government as a social worker and manager, and previously taught at INLOGOV, Birmingham University and De Montfort University. My teaching interests are public management, project management, and public services design.  

I am chair of the MBA module 'Leadership and Management of Public Services' (BB852) and the apprenticeship work-based learning module 'Leadership in Practice' (BBXY876). I am also part of the delivery team for the undergraduate module, 'Leadership in a Changing World' (B329) and a member of the production team of a new undergraduate leadership module (B211).   

I am external examiner for undergraduate courses run by Norwich College/University of East Anglia and an INLOGOV Associate at the University of Birmingham.  

Research interests

Public management and administration;

Public services design and delivery;

Local Government.

Recent Conference Attendance

British Academy of Management (2024); Nottingham Trent Business School, UK (September 2024). 

Social Outcomes Conference 2023 (SOC23); Blavatnik School of Government, University of Oxford, UK (September 2023).

 

Publications

Book Chapter

Leading and recognizing public value (2024)

Embedding critical project management approaches into public entrepreneurship (2024)

Multi-Agency Safeguarding as a form of Public Entrepreneurship. (2024)

Understanding renewed Public Service Ethos (PSE) in public management: policy, purpose, and pedagogy (2022)

Elected Officials in an Era of Austerity: Stewards, Mediators, and Catalysts (2020)

What Does Working in the Public Services Mean? Describing the public service ethos in practice (2016)

Digital Artefact

Standardising multi-agency safeguarding hubs (MASH): Building a framework to effectively identify and manage risk (2023)

Journal Article

Navigating co-production with disadvantaged service users: Local heritage as an agent of value co-creation (2025)

New development: Is Nolan enough? Why senior officers need to understand public values at the street-level perspective (2025)

The struggle for linking strategic and front-line outcomes in local government service delivery (2024)

Local government procurement in English regions: Organisations, collaborations and mechanisms (2024)

Editorial: Public value for all? Considering the parameters of public value co-creation (2023)

A typology of dis/value in public service delivery (2023)

After the applause: understanding public management and public service ethos in the fight against Covid - 19 (2023)

Leading for public value in multi-agency collaboration (2023)

New development: Expanding public service value to include dis/value (2021)

Leading and recognizing public value (2019)

New development: What is the meaning of philosophy for local government officers? (2019)

New development: Reconnecting public service ethos and multi-agency collaboration. What are the possibilities and prospects for new local collaborative environments? (2016)

Debate: Public service motivation, citizens and leadership roles (2015)

Other

Researching the values of participants attending strategic boards in public services: Semi-structured interviews, documentary research and observation (2015)

Report

The Future of Local Councils (2023)

The Twenty-First Century Councillor – Lessons from the Literature (2016)

The 21st Century Councillor (2016)