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Prof Zoe Walkington

Professor Of Psychology

Psychology

zoe.walkington@open.ac.uk

Biography

Professional biography

I have worked as a full time psychology lecturer since 2003, and I started working with the Open University as an Associate Lecturer in 2004. In 2013 I obtained my PhD in Forensic Psychology at the University of Liverpool, and I obtained a position working full time for the Open University as a Staff Tutor in late 2014. My role involved working with psychology and counselling Associate Lecturers in the North West, as well as contributing to the Department of Psychology on a variety of modules. In January 2016 I moved to the central psychology department where I worked on the production of postgraduate psychology modules in the area of criminal and investigative psychology. In January 2018 I became Deputy Director of Learning in the Centre for Policing Research and Learning, where I worked on matters associated with psychology that are relevant to policing. In August 2020 I moved back into a role in the School of Psychology and Counselling working on short courses, and postgraduate provision. I obtained a Masters in Creative writing in 2023.  I became a Professor in 2022, and since August 2023 have been one of the Faculty Media Fellows. 

Research interests

My main research interest is in stories or narratives, and there are two main strands to this research. First I am interested in the impacts that reading can have on individuals psychologically (for example I have carried out research in how reading initiatives can help with the development of empathy). Second I am interested in how story can be used to 'create' or inform individuals identity. As an example of this I have carried out research on how police identity is created and shaped on Facebook sites. 

I am also increasingly interested in the psychology of creative writing, and in areas where creative writing and psychology intersect. 

Police Research

I am currently working on a research project which looks at Police Body Worn camera footage.  

I worked on two research grants for the Police Knowledge Fund (2015 - 2017). One involved developing top up training for counter terrorism interviewers, and one involved the 'small story' analysis of police owned facebook sites in order to understand how the police identity is shaped on such sites.I also worked on the Citizen Forensics project grant which looked at how Citizens collaborate with police and other services through online tools.

In my PhD I researched investigative interviewing and there were two main strands to this, which comprised both qualitative and quantitative methodologies. 1. I examined how suspects and police officers achieved complicity and resistance in interview settings through the use of narrative strategies when talking (or refusing to talk!) about criminal incidents. 2. I researched witness interpretations of criminal incidents. Specifically how potential witnesses may be influenced by “interviewee bias” from a variety of potential sources, and the extent to which such bias might be mitigated by anticipatory thinking strategies. 

 

Teaching interests

My teaching interests are in both psychology and literature (including creative writing), and in the area of  investigative psychology.

Impact and engagement

I have developed several free courses, available on Open Learn. 

Introducing the Psychology of our relationships with fictional villains (2024) 

Investigating a Murder with Forensic Psychology (2023) 

What happens to you when you read  (2022) 

In March 2021 I was involved as an academic advisor on the BBC Sounds Podcast "Bad People"

In 2019 I was the academic advisor to the BBC2 (Wall to Wall) production "Catching Britains Killers: the crimes that changed us." This three part documentary looked at key cases that have changed the face of the British Criminal Justice System

In 2017 I was academic advisor on the BBC2 (Minnow) production "The Detectives: Murder on the streets". This was a four part documentary following Detectives in the GMP murder investigation team.

I have produced a video for BBC ideas which can be viewed here. 

https://www.bbc.co.uk/ideas/videos/how-stories-shape-our-minds/p07h9t70?playlist=made-in-partnership-with-the-open-university

 

External collaborations

I am currently collaborating with colleagues at Lancaster university. I have collaborated in knowledge transfer activities (in the area of investigative interviewing)  with colleagues from Liverpool University (Professor Laurence Alison). I have also collaborated in research publications with colleagues from Sheffield Hallam University. 

Projects

Cognitive gaming as a vaccination for PTSD arising from CEOPs work

The primary research question we are seeking to address is: 1. How might PTSD like symptoms, such as flashbacks, be reduced in police officers and staff who are repeatedly exposed to trauma. The hypotheses we are planning to test are: • Undertaking a demanding, visuospatial task such as playing the Tetris game, will reduce the frequency of PTSD like symptoms in police officers dealing with CSA imagery. • EDMR treatment will reduce the frequency of PTSD like symptoms in police officers dealing with CSA imagery. • This project addresses an increasingly important operational issue of supporting the health and wellbeing of officers and staff who are exposed to trauma as a routine part of their role, using a relatively simple to employ and cost-effective intervention.

Building Sustained Capability in Rapport Based Interviewing in Security Threats

further develop and deliver a research and training programme based on ORBIT, a rapport based framework for interviewing high value detainees regarding security threats. Based on a framework developed by Alison et al (funded by CIA/FBI/DoD during 2012-2015) and supported by Superintendent Grainne Casey (National Counter Terrorism Interview Lead) and incorporated into the National Counter Terrorism Advanced Interviewing training program (ALCYONE). There are three parts to the activity: • A rolling programme of evidence based training to be developed, offering officers ‘research informed’ feedback on their workplace performance after training. • The provision of an evidence based framework through which officers can not only better understand effective interview practices, but also contribute data to a regularly updated evidence base regarding effective handling of evolving detainee behaviour as it changes over the years. • Evaluation of the efficacy of training provision through pre- and post-intervention measures. In empowering officers this way, this national programme of interviewing enables the UK police service to adapt flexibly to changing demand with all the hallmarks of academic rigour and impartiality. This work demonstrates a clear link between training, capabilities and deployment, providing an additional level of insight into current policing resources to respond to the current security climate.

Gamification for Health & mHealth Apps for Police & Blue Light Personnel: A Scoping Review

Seeking CPRL funding to undertake a scoping review to ascertain existing evidence of mHealth Apps designed and developed for Police/blue light Personnel. This would provide initial evidence to be used in conjunction with the funded CPRL project ‘Cognitive gaming as a vaccination for PTSD arising from CEOPs work’; in a bid to scale up and apply for larger funding grants.

Publications

Book Chapter

The psychological impacts of narratives: insights for translation research (2023)

Working therapeutically in forensic settings (2017)

Journal Article

Police Whistleblowing: A systematic review of the likelihood (and the barriers and facilitators) of the willingness of police officers to report the misconduct of fellow officers (2024)

From witness to web sleuth: Does citizen enquiry using social media affect formal eyewitness identification procedures? (2023)

Editorial: Learning from success and failure in action (2022)

Digital detectives: websleuthing reduces eyewitness identification accuracy in police lineups (2021)

Building trust in digital policing: a scoping review of community policing apps (2021)

Altruism and anxiety: Engagement with online community support initiatives (OCSIs) during Covid-19 lockdown in the UK and Ireland (2020)

The impact of narratives and transportation on empathic responding (2020)

Entitlement to Tell on Police Facebook Sites (2019)

Are you talking to me? How identity is constructed on police-owned Facebook sites (2018)

Presentation / Conference

The Psychology of our Relationship with Fictional Villains (2024)

Police engagement with the public in the community and online: technology, culture, identity and interpersonal relationships (2024)

The Influence of Procedural Justice and Maladaptive Police Behaviour on Citizen Compliance: A Body-Worn Camera Analysis (2024)

Are you talking to me? A qualitative study of Facebook use by two police forces (2024)

Exploring citizen forensics: witnesses, websleuths, vigilantes and the need for multi-directional channels of online collaboration (2024)

How Do People Use a Public Gratitude Platform in the Wild? (2024)

Police whistleblowing: A systematic review of the likelihood (and the barriers and facilitators) of the willingness of police officers to report the misconduct of fellow officers (2024)

Towards a Socio-Technical Understanding of Police-Citizen Interactions (2023)

Attitudes towards Online Community Support Initiatives during the COVID-19 Pandemic: A Survey in the UK (2022)

Designing Technologies for Community Policing (2020)

Towards Citizen Forensics: Improving Citizen-Police Collaboration (2020)

The use of Facebook in creating police identity (2018)